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Usability testing flow:

  1. You put two lines of code on your site
  2. Visitor lands on your site
  3. Visitor gets a overlay asking if they want to participate in a test
  4. They call us when they decide to participate
  5. We then conduct the test and record their screen
  6. We do an exit interview on the phone
  7. We pull the most useful parts of the test and communicate them to you
  8. You get the notes, interview, and actionable insights from the test
  9. Massively improve your website based on the insight.

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